Shipping policy

Last updated: September 23, 2026

This Shipping Policy applies to orders placed on mojeza.com. It explains where we ship, what shipping costs, and what to expect after you place an order.

Where we ship

Mojeza.com currently ships to addresses within the United States. If your address is outside the areas we serve, checkout will not offer a shipping option.

Shipping options and rates

Method	Cost
Standard Shipping	$8.00
Standard Shipping on orders of $70 or more	Free
Express Shipping	$15.00

The final shipping options and costs for your order are always shown at checkout before you pay. If the rates shown at checkout differ from this page, the checkout rates apply.

Processing time

Orders are usually prepared for shipment within [1–3] business days after payment is confirmed. Business days are Monday to Friday, excluding U.S. public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Some products take longer to prepare, including pre-order items and items shipped directly from a supplier. When a product has a different preparation or delivery time, it will be shown on the product page.

Estimated delivery times

Standard Shipping: an estimated [3–7] business days after the order ships.
Express Shipping: an estimated [1–3] business days after the order ships.

Delivery times are estimates, not guarantees. Carrier delays, weather, high-volume periods and remote addresses can extend delivery times.

Orders that arrive in more than one package

Mojeza works with more than one fulfillment source. If your order contains items from different locations or suppliers, or combines regular and pre-order items, it may ship in separate packages that arrive on different days. You won't be charged extra shipping when we choose to split an order.

Tracking your order

When your order ships, you'll receive a shipping confirmation email with a tracking link. It can take 24–48 hours for tracking information to appear. For more help, visit mojeza.com/pages/track-order.

Address accuracy

Please check your shipping address carefully at checkout. If you notice a mistake, contact us as soon as possible. We can update the address only if the order hasn't shipped yet. Mojeza isn't responsible for orders delivered to an incorrect address entered at checkout, but we'll do our best to help.

Lost, delayed or damaged packages

If your tracking shows no movement for several business days, your package is marked delivered but you can't find it, or your items arrive damaged, contact us with your order number. Please report damaged items within 7 days of delivery and include photos of the item and packaging. We'll work with you and the carrier to find a solution.

Taxes and duties

Applicable sales tax is calculated and shown at checkout. Because we ship only within the United States, no import duties apply to orders from mojeza.com.